Care Coordinator Job at Selah Digital, Lewisville, TX

Q3BLZENXRzhGUzFNdGhuK01admJ4YUN0
  • Selah Digital
  • Lewisville, TX

Job Description

Selah is a tech-driven healthcare services company focused on improving the health outcomes of the population by offering hybrid (virtual and in-person) healthcare programs. 

At Selah, we bring together providers, payers, vendors, and other stakeholders together to be your Care Anywhere companion. Our state-of-the-art technology connects people and processes to achieve the quadruple aim of reducing healthcare costs, improving patient and provider experiences, and delivering better outcomes.

Description

As a Care Coordinator, you will be managing an innovative Chronic Care Management program (ON SITE IN LEWISVILLE, TX) leveraging the best-in-class virtual care and Remote Patient Monitoring (RPM) technology/devices to improve health outcomes for patients enrolled.

Key Responsibilities:

  1. Remotely providing basic patient coaching and care to improve patient outcomes 

  2. Develop a care plan with the patient, family/caregiver(s), and provider 

  3. Monitor patient outcomes, adherence to care plans, evaluate effectiveness, monitor patient progress in a timely manner, and facilitate changes as needed 

  4. Coaching and educating patients on improving their Chronic Conditions, preventive care, and physician directives 

  5. Telephone outreach to English and Spanish-speaking patients 

  6. Facilitate CCM and RPM program enrollment 

  7. Concise and accurate documentation 

  8. Cultivate and support the primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan regarding transitions-in-care and referral

  9. Work with the clinical team in the practice partner to launch and scale a successful Virtual RPM / Chronic Care Program

  10. Patient intake into the program – Reviewing patients and identifying patients that fit the inclusion criterion for Remote Monitoring

  11. Answering questions about our Chronic Disease Practice from prospective patients

  12. Actively enrolling patients into the program at the clinic location

  13. Discussing the RPM program with patients and onboarding them into the program

  14. Training patients on the use of at-home vital sign monitoring equipment and mobile application

  15. Keeps supplies on hand by inventorying stock and liaising with RPM partners to ensure adequate supply

  16. Assigning RPM kits to patients onboarding into the program

  17. Off-boarding patients when necessary, from the program and preparing their devices for the next patient

  18. Connecting with patients in the Chronic Care Management (CCM) cohort via phone and/or video telemedicine once a month or when they have questions

  19. Triage of patient problems and notifications identified by the RPM technology

  20. Generate reports and notes about the patient's condition and escalate to the appropriate clinical resource within the clinic

  21. Outstanding interpersonal skills especially with the elderly and a customer service attitude is an absolute requirement for this role

  22. Constantly explaining and selling the benefits of the program to internal and external stakeholders

Qualifications

  1. Foreign Medical Graduate Certification (FMG) or Medical Assistant (MA) or Certified Nurse Assistant (CNA) or pharmacy intern - preferred

  2. Bilingual (Spanish) preferred

  3. Excellent Communication and customer service skills

  4. Knowledgeable of using computer applications

  5. Understanding of US healthcare system

  6. Criminal background checks will be conducted for successful applicants

Job Tags

Internship,

Similar Jobs

Merck & Co.

SAP Senior Business Analyst Job at Merck & Co.

 ...passive data governance reports to ensure high quality data and timely and complete synchronization between systems. Acts to resolve...  ...communication skills to work with global stakeholders. Education, Experience and Leadership Requirements Bachelor's Degree in Finance,... 

The Bark Shoppe

Dog Daycare Associate Job at The Bark Shoppe

 ...we're looking for a passionate individual to join our team as a Dog Daycare Associate . We are hiring at our location in Harlem, NY...  ..., and health. Actively participate in relevant workshops and training programs. Greet and engage dog owners with warmth and... 

Behavioral Health Solutions

Seattle - Lead Psychiatric Nurse PractitionerSeattle - Lead Psychiatric Nurse Practitioner (PMHNP, AGNP, FNP, PA-C) Job at Behavioral Health Solutions

 ...professionals of the highest caliber who share our commitment to providing state-of-the-art psychiatric services. Behavioral Health Solutions (BHS) is hiring a Lead Psychiatric Nurse Practitioner (PMHNP, FNP, AGNP) or Physician Assistant (PA-C) licensed in Washington to... 

Gpac

Remote Heavy Bid Estimator Job at Gpac

We are eeking a skilled Heavy Bid Estimator with proven experience in roads and bridges . Must excel in project takeoffs, cost analysis,...  ...projects are required. Join our team to deliver impactful results. Remote Position!! Pay 100k-130k DOE + Benefits Key... 

Robert Half

REMOTE - Recruiting Coordinator Job at Robert Half

 ...We are seeking a highly organized and detail-oriented REMOTE Talent Acquisition (TA) Coordinator to join our team on a 2-month contract. This role is pivotal...  ...formats.+ Communicate effectively with candidates, recruiters and hiring managers to ensure smooth interview...