LaSalle Network is partnering with a nationally recognized leader in healthcare access to hire a Help Desk Technician . This contract opportunity is perfect for an experienced technician who thrives in fast-paced environments and takes pride in solving IT puzzles quickly and efficiently. If you're someone who knows how to keep systems running and users smiling, this is the gig for you.
This team is looking for someone to jump in and hit the ground running, supporting a high-volume help desk with a blend of hands-on troubleshooting and remote user support. The work is meaningful, the technology is cutting edge, and the impact is immediate.
Help Desk Technician Responsibilities:
Serve as the first line of support via phone, email, and remote tools
Diagnose and troubleshoot hardware and software issues
Walk users through step-by-step solutions with patience and clarity
Maintain ticketing systems with detailed documentation
Escalate unresolved issues appropriately and follow up to resolution
Assist with maintenance and configuration of SaaS systems and network infrastructure
Install and upgrade components and software as needed
Support endpoint and patch management via Jamf and Intune
Help Desk Technician Requirements:
3-5 years of experience in a help desk or IT support role
Proficiency with both macOS and Windows environments
Experience with Jamf, Intune, and SSO tools (preferably Okta)
Familiar with SaaS management and tools like TeamViewer, RDP, etc.
Strong communication and ticket documentation skills
Comfortable working in service management tools like ServiceNow, Jira, or Zendesk
Basic knowledge of Microsoft Azure
Bonus if you're familiar with ITIL or ITSM best practices
This is a chance to support a mission-driven organization while sharpening your technical skills. If you're ready to take on a high-impact IT support role, apply today!
Mike McGlauchlin
Senior Project Manager – Technology Services
LaSalle Network
...tools, and hand tools such as hammers or staple guns to fasten insulation to walls, and mechanical tools such an as generators or air compressors to spray insulation. Insulators sometimes wrap a cover of aluminum, sheet metal, or plastic over the insulation. Doing so...
...looking for a hardworking and punctual Custodian for Selma City Schools. The ideal candidate will have an understanding of the importance... ..., keeping the school and other district buildings and grounds clean and tidy and maintaining the facilities' security by locking all...
...small molecules and progress them to the drug candidate stage, as well as for supervising and mentoring members of the Medicinal Chemistry team. Essential Functions: Lead the medicinal chemistry efforts on one or more projects, working with multi-disciplinary project...
**Job Description:****Job Summary:**Provides empathetic pharmacy consulting services to patients regarding the effective use of medications... ...to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow and improves pharmacy financials...
...working closely with Manager, Mentor, and team. We are dedicated to providing an experience that allows the intern to experience life at Tesla by including projects that are critical to the teams success. Multiple Locations Possible: Palo Alto, CA; Fremont, CA; Austin,...