Job Description

To provide a Licensing Program Development Coordinator to support the Center for Professional Boards and Licensing. This position will look to improve present programs/processes and create new programs/processes to provide better services to the people of the state in the most effective and efficient manner possible.

Responsibilities

• Within the Licensing Unit, to be responsible for the total planning, program development and research including reviewing and improving processes and developing standard operating procedures.
• To monitor the Licensing Unit work for program effectiveness and efficiency.
• To study and analyze operational procedures and prepare detailed and comprehensive reports of ndings and recommendations.
• To coordinate the work of the Licensing Unit with the rest of the Department and other state agencies as needed.
• To review and evaluate state and federal laws, rules and regulations to ensure compliance with the provisions of these rules, laws and regulations in the plans and proposals.
• To determine the effectiveness of policies, procedures and methods and to initiate alterations as determined by professional review.
• To perform varied public relations duties including speaking with visitors to the Licensing Unit in person, by phone, or via email.
• Attend meetings as the representative for the Licensing Unit when the Manager is unavailable.
• To do related work as required.

Knowledges, Skills, and Abilities

• A thorough knowledge of the principles, practices and techniques of program planning and development.
• Ability to evaluate existing programs and to develop plans for their expansion, modi cation, or elimination.
• Ability to establish and maintain effective working relationships with department officials.
• Ability to coordinate current and proposed programs with other departments when necessary.
• Ability to multi-task across multiple topics and databases.
• Ability to work independently.

Education and Experience

• Master's degree in public administration, business administration, one of the social sciences, or a closely related eld.
• Experience gained through employment in a responsible capacity involving program development in a eld of human service.
• Or any combination of education and experience that shall be substantially equivalent to the above education and experience.

Client Name: RI DOH

Position: Onsite

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