Job Description

Overview:

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. Our client is the brand name of Deere & Company, an American corporation that manufactures agricultural machinery, heavy equipment, forestry machinery, diesel engines, drivetrains used in heavy equipment, and lawn care equipment.

Job Title: Tour Guide

Location: Waterloo, IA 50701

Duration: 36 Months

Job Type: Contract

Work Type: Onsite

Visa sponsorship is not available, now or in the near future, for this position.

Job Descriptions:

Job Duties

• Ensures that all guests to the client Museum receive an exceptional client experience.
• Performs opening and closing procedures for the facility.
• Performs front desk information operations, administrative duties.
• Assist in all general daily activities as needed.
• Receives ongoing training and development.
• Works special events, including set up, and tear down.
• Has availability to work during a 7-day-a-week operation, including holidays.
• Acts as an ambassador for all community attractions and businesses.
• Greet guests, tour groups, etc.
• Answer the main phone line at the front desk
• Take tour reservation with guests via phone
• Greet visitors/groups and give a short overview of the self-guided Museum layout
• Trained to provide guided tour, or information to those interested in learning more about the company's history, global operations and its equipment and services.
• Public speaking and customer service training for all levels of tours (including VIP and Dignitary).
• Prepare exhibits and facility for opening/closing.
• Assist in all general daily activities as needed.
• Ongoing training and development.
• Be an ambassador for all community attractions and businesses.
• Present educational programming for students' pre-K through high school to meet state core curriculum standards.
• Work special events, including coordination support, set-up, tear-down.

Required Skills

• Candidates should have a friendly, outgoing personality, and be comfortable interacting with Museum guests
• Ability to multi-task
• Attention to detail
• Clear written and verbal communication
• High level of customer service and professionalism
• Some computer experience would be helpful
• Previous experience working in a museum is a plus

TekWissen Group is an equal opportunity employer supporting workforce diversity.

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